Every Call Reaches Someone. Always.
Set forwarding rules once and stay reachable from anywhere. Route calls to the right person, team, or device automatically, around the clock.
No credit card required · 14-day free trial
+1 (415) 555-0100
Main Line
Forwarding Rules
Business Hours
Mon-Fri 9am-6pm
Ring Sales Team (Round Robin)
After Hours
Outside business hours
Forward to On-Call: M. Patel
If No Answer (30s)
Fallback rule
Send to Voicemail
Currently: Business Hours · 3 agents available
67
Forwarded Today
61
Answered
6
Voicemail
Zero
Missed Calls Goal
70+
Countries Covered
99.9%
Uptime SLA
Every forwarding rule your team needs, built in.
Flexible rules that route every call to the right place, on any device, at any time.
Smart Call Forwarding
Forward inbound calls to any agent, team, or device based on business hours, availability, or call type. Set it once and it works automatically.
Any Device, Anywhere
Calls follow your team wherever they work. Forward to mobile, browser, or desktop app. No hardware, no SIM swaps, no IT setup.
Business Hours Rules
Configure different forwarding behavior inside and outside business hours. After-hours calls route to voicemail, an on-call line, or a custom message.
Ring Groups & Distribution
Forward calls to a group of agents and ring them simultaneously, sequentially, or in round-robin. The first available agent always picks up.
Voicemail with Notifications
Missed calls go to voicemail with a professional greeting. Get notified by SMS when a voicemail is left so no message goes unheard.
Forwarding Analytics
Track every forwarded call: who answered, who missed, what time, and where it went. Full visibility from your dashboard.
One rule. Every call covered.
Configure forwarding rules once and let DialNext handle the rest. Whether it is business hours, after hours, or a missed call fallback, every scenario is covered without manual intervention.
Forward to a single agent, a ring group, or a backup number
Sequential ringing tries agents in order until someone picks up
Simultaneous ringing connects the caller to whoever answers first
After-hours rules switch automatically based on your configured schedule
+1 (415) 555-0100
Main Line
Forwarding Rules
Business Hours
Mon-Fri 9am-6pm
Ring Sales Team (Round Robin)
After Hours
Outside business hours
Forward to On-Call: M. Patel
If No Answer (30s)
Fallback rule
Send to Voicemail
Currently: Business Hours · 3 agents available
67
Forwarded Today
61
Answered
6
Voicemail
Reachable Everywhere
Browser
Mobile App
Desktop App
Last Call
Rachel Torres
Answered on Mobile App · 3:12 duration
67
Calls Today
91%
Ans. Rate
8s
Avg Ring
Your team stays reachable, wherever they are.
Remote, in the office, or on the road, DialNext forwards calls to wherever your team is working. No desk phone required, no IT setup, no missed calls because someone stepped away from their desk.
Receive forwarded calls on the DialNext web app, mobile app, or desktop
No desk phone or physical equipment needed
Reps can work from home, the office, or anywhere with internet
All calls logged and recorded regardless of which device answered
Teams stay reachable with DialNext.
Real results from teams that never miss a call.
"Our team is split between remote and office. Forwarding means customers always reach someone without knowing where anyone is working from."
Melissa Hayward
Head of Operations, Nomad Consulting
"After-hours forwarding to our on-call number was the one thing we were missing. Setup took five minutes and urgent calls never go unanswered now."
Jerome Klein
IT Lead, SkyBridge Solutions
"Being able to forward to any device means our team is not tied to a desk. That flexibility alone made DialNext the right call."
Priya Singh
Office Manager, Terrain Architecture
Connect to your favourite business tools
DialNext works with all the business tools your team already uses.
Front
HubSpot
Pipedrive
Monday.com
ActiveCampaign
ZendeskEnterprise-Grade Security & Compliance
Common questions
Everything you need to know before getting started.
Can I forward calls to a mobile phone number?
Yes. DialNext can forward calls to any phone number including mobile, as well as to the DialNext mobile app, desktop app, or browser.
What happens if the forwarded agent does not answer?
You can configure a fallback rule: try the next agent, forward to another group, or send to voicemail after a set ring duration.
Can I set different forwarding rules for different times of day?
Yes. Business hours are configured per number with day and time granularity. After-hours rules apply automatically without any manual switching.
Are forwarded calls recorded?
Yes. All calls are recorded automatically regardless of which device or number they are forwarded to.
Ready to stay reachable wherever your team works?
Join teams using DialNext to forward every call to the right person, on any device, with automatic rules that work around the clock.